#telecom software
The Emerging Technology to Transform Telecommunications and Connectivity
Posted on 5 December, 2023 by Joy Gomez
With the advent of digital technology, the telecom industry is undergoing a significant shift. Customer behaviors have leap-frogged five to ten years ahead. The importance of digital-enabled sales interactions has doubled, with consumers moving online and increasingly embracing self-service customer care. In this fast-paced world of telecommunications, staying ahead of the curve is crucial. Understandably, the traditional field service in the telecom industry must keep pace with the rapid...