Troubleshooting Guide: HP Printer Not Connecting to WiFi Network

Posted on 4 October, 2023 by xeets

Having an hp printer not connecting to wifi network that refuses to connect to your WiFi network can be a frustrating experience. However, don't worry, as there are several steps you can take to resolve this issue. In this comprehensive guide, we'll walk you through the troubleshooting process to get your HP printer back online and working seamlessly with your WiFi network.

Step 1: Check the Basics

Before delving into advanced troubleshooting, start with the basics:

1. Verify Power and Connectivity: Ensure your HP printer is powered on and properly connected to a power source. Also, make sure it's within range of your WiFi router.

2. Inspect Network Cables: If your printer is connected via an Ethernet cable, check if the cable is securely plugged into both the printer and the router.

Step 2: Restart Your Devices

Oftentimes, a simple reboot can solve connectivity issues. Here's what you need to do:

1. Turn off the Printer: Press the power button on your HP printer and wait for it to power down completely.

2. Power Down Router: Unplug your WiFi router from the power source and wait for at least 30 seconds.

3. Restart Router: Plug the router back in and let it boot up fully.

4. Turn on Printer: Power on your HP printer and give it a moment to initialize.

Step 3: Reconnect to WiFi

Next, let's re-establish the connection between your printer and WiFi network:

1. Printer Display Panel: Access your printer's display panel and navigate to the network settings. Select the option to reconnect to your WiFi network.

2. Enter WiFi Credentials: Follow the on-screen prompts to enter your WiFi network name (SSID) and password.

Step 4: Check for Firmware Updates

Outdated firmware can sometimes cause connectivity issues. Here's how you can ensure your printer is up to date:

1. Access Printer Settings: Using your printer's display panel or a web browser, navigate to the settings menu.

2. Check for Updates: Look for an option like "Firmware" or "Software Update" and follow the prompts to update if available.

Step 5: Disable Firewall/Antivirus

Sometimes, security software can interfere with the printer's connection. Temporarily disable any firewall or antivirus software and attempt to reconnect your printer to the WiFi network.

Step 6: Reset Network Settings

If all else fails, you may need to reset the network settings on your HP printer:

1. Access Network Settings: Navigate to your printer's network settings.

2. Reset to Default: Look for an option to reset network settings to default or factory settings.

3. Reconnect to WiFi: After resetting, go through the WiFi setup process again.

Conclusion

By following these steps, you can troubleshoot and resolve issues with your hp printer won't connect to wifi. Remember to double-check each step and be patient, as sometimes it may take a few attempts to establish a stable connection. If the problem persists, consider reaching out to HP customer support for further assistance. Happy printing!