Troubleshooting Guide: How to Fix Canon Printer Offline Issue in Windows 10

Posted on 19 August, 2023 by harry singh

Is your how to fix canon printer is offline windows 10? Don't worry, you're not alone. Printer offline issues can be frustrating, but they're often caused by simple configuration or connection problems that can be easily resolved. In this guide, we'll walk you through a series of steps to help you get your Canon printer back online and ready to print.

1. Check the Basics:

Before delving into more complex troubleshooting, start with the basics:

• Ensure that your Canon printer is powered on and properly connected to your Windows 10 computer via USB or Wi-Fi.
• Make sure there are no paper jams or empty paper trays that might be causing the printer to go offline.
• Verify that the printer's display screen doesn't show any error messages that need addressing.

2. Restart Your Devices:

Sometimes, a simple reboot can solve connectivity issues:

• Turn off your Canon printer and unplug it from the power source.
• Restart your Windows 10 computer.
• Once your computer is up and running, plug your Canon printer back in and power it on.
• Wait for your computer to recognize the printer and check if it's now online.

3. Set Your Canon Printer as Default:

Windows might be sending print jobs to a different printer. Here's how to set your Canon printer as the default:

• Press the Windows key, type "Printers & Scanners," and hit Enter.
• In the settings window, locate your Canon printer and click on it.
• Click the "Manage" button, then select "Set as default."

4. Restart the Print Spooler Service:

The Print Spooler service manages print jobs in Windows. Restarting it can often resolve printer offline issues:

• Press the Windows key + R, type "services.msc," and hit Enter.
• In the Services window, locate "Print Spooler" in the list.
• Right-click on "Print Spooler" and select "Restart."

5. Check Network Connection:

If your Canon printer is connected via Wi-Fi, ensure that it's properly connected to the same network as your Windows 10 computer:

• Print a network configuration page from your Canon printer to verify its IP address.
• On your Windows 10 PC, ensure you're connected to the same Wi-Fi network.
• If needed, remove the printer from your PC's list of devices and set it up again using the correct IP address.

6. Update or Reinstall Drivers:

Outdated or corrupt printer drivers can cause offline issues. Follow these steps to update or reinstall drivers:

• Press the Windows key, type "Device Manager," and hit Enter.
• Expand the "Print queues" section, right-click on your Canon printer, and select "Update driver."
• If updating the driver doesn't work, you can also try uninstalling the printer, disconnecting it, and then reinstalling it using the latest drivers from Canon's official website.

canon pixma mg2520 setup By following these steps, you should be able to troubleshoot and resolve the Canon printer offline issue on your Windows 10 PC. If the problem persists, you might want to contact Canon's customer support or seek assistance from a professional.