Troubleshooting Guide: HP Printer Won't Connect to WiFi Network

Posted on 14 August, 2023 by xeets

HP printers have become an integral part of our daily lives, helping us transform digital content into tangible forms. However, connectivity issues can occasionally arise, leaving users frustrated and seeking solutions. One common issue is when an hp printer not connecting to wifi network. This article will provide you with a step-by-step troubleshooting guide to get your printer back online and running smoothly.

Step 1: Verify WiFi Network

Before diving into complex solutions, start by ensuring that your WiFi network is operational. Check whether other devices are connected to the network without any issues. If your other devices are working fine, move on to the next step. However, if there's an issue with the WiFi network, resolve it first before attempting to connect the printer.

Step 2: Restart Printer and Router

Sometimes, a simple reboot can work wonders. Turn off both your HP printer and WiFi router. Wait for about 10-15 seconds before turning them back on. This can help refresh the connections and resolve minor glitches that might be causing the connectivity problem.

Step 3: Check Signal Strength

A weak WiFi signal can prevent your HP printer from connecting to the network. Ensure that the printer is within the range of the router's signal. If the printer is too far away, try moving it closer to the router and see if that resolves the issue.

Step 4: Reset Printer's Network Settings

If restarting doesn't work, you might need to reset the printer's network settings. On your printer's control panel, navigate to the network settings and look for the option to reset network settings. Keep in mind that this step will erase any previously saved WiFi networks, so you'll need to reconnect to your WiFi network afterward.

Step 5: Check WiFi Credentials

Incorrect WiFi credentials can prevent your HP printer from connecting. Double-check the SSID (WiFi network name) and password you're entering. Make sure there are no typos or mistakes. You might want to try connecting another device to the same network using the same credentials to ensure they're correct.

Step 6: Disable MAC Filtering

If your WiFi router uses MAC filtering (a security feature that allows or blocks devices based on their MAC addresses), ensure that your printer's MAC address is on the allowed list. If not, add the printer's MAC address to the list and see if it resolves the issue.

Step 7: Update Firmware

Outdated firmware can lead to compatibility issues, including problems with WiFi connectivity. Visit the official HP website, locate your printer's model, and check for any available firmware updates. If updates are available, follow the provided instructions to update your printer's firmware.

Step 8: Factory Reset Printer (As a Last Resort)

If none of the previous steps work, you might consider performing a factory reset on your HP printer. Keep in mind that this will erase all personalized settings, so it's a last-resort option. Consult your printer's manual or the manufacturer's website for instructions on how to perform a factory reset.

Conclusion

A misbehaving hp printer won't connect to wifi network can be frustrating, but with systematic troubleshooting, you can often identify and fix the problem. By following the steps outlined in this guide, you'll be able to tackle connectivity issues and get your printer back online, allowing you to resume your printing tasks without interruption. If the problem persists despite your efforts, it might be a good idea to reach out to HP customer support for further assistance.