Get A Guide About How to Resolve brother printer says offline Issue

Posted on 10 August, 2023 by RayGYoung

If your Brother printer is showing as "offline" on your Windows computer, To know more about brother printer says offline windows 10. you can follow these steps to try and resolve the issue:

  1. Check Physical Connections: Make sure the printer is properly connected to your computer via USB cable or Wi-Fi, and that it is powered on.

  2. Restart Printer and Computer: Turn off the printer and then turn it back on. Also, restart your computer.

  3. Check Printer Status: Open the "Devices and Printers" or "Printers & Scanners" settings on your computer. Right-click on your Brother printer and ensure that the "Use Printer Online" option is checked, if available.

  4. Cancel Pending Print Jobs: If there are any stuck print jobs in the print queue, they could be causing the offline status. Open the printer queue, cancel any pending print jobs, and then try printing again.

  5. Set as Default Printer: Make sure your Brother printer is set as the default printer. Right-click on the printer and select "Set as default printer."

  6. Update or Reinstall Printer Drivers: Outdated or corrupted printer drivers can lead to offline issues. Visit the official Brother website, download the latest drivers for your printer model, and install them.

  7. Check Network Connection (For Network Printers): If your printer is connected over Wi-Fi or Ethernet, ensure that the printer and your computer are on the same network. Also, check if the printer's IP address is correctly configured.

  8. Disable SNMP Status Monitoring: In the printer's properties, under the "Ports" tab, uncheck the "SNMP Status Enabled" option. This can sometimes help resolve offline issues.

  9. Run Windows Troubleshooter: Open the Windows Control Panel, go to "Devices and Printers," right-click on your printer, and select "Troubleshoot." Follow the on-screen instructions to diagnose and fix any printer-related problems.

  10. Reboot Print Spooler Service: Open the Run dialog (Win + R), type "services.msc," and press Enter. Locate the "Print Spooler" service, right-click on it, and select "Restart."

  11. Check Firewall and Antivirus Settings: Sometimes, firewall or antivirus settings can interfere with printer communication. Temporarily disable your firewall or antivirus software and see if the printer comes online.

  12. Contact Brother Support: If none of the above steps work, consider contacting Brother's customer support for further assistance. To know more about brother printer wifi setup.

Remember that the steps might vary slightly depending on your Windows version and printer model. Always refer to your printer's user manual or the Brother support website for specific instructions.

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