Troubleshooting Guide: HP Printer Won't Connect to WiFi Network

Posted on 7 August, 2023 by gau

Having a printer that can connect to your home or office WiFi network can be incredibly convenient, as it allows for wireless printing from any connected device. However, encountering issues where your hp printer not connecting to wifi network can be frustrating. Don't worry; we've got you covered! In this article, we will provide a step-by-step troubleshooting guide to help you resolve the issue and get your HP printer back online.

Step 1: Verify the Basics

Before diving into complex troubleshooting, let's start with the basics:

a) Check Power and Network Connections: Ensure that your HP printer is turned on and that all power and network cables are securely connected. If your printer has a wireless button, make sure it is illuminated, indicating that the wireless connection is active.

b) Check WiFi Signal: Verify that your WiFi network is operational by checking other connected devices, such as smartphones or laptops. If the WiFi signal is weak or intermittent, consider moving the printer closer to the router or using a WiFi extender.

Step 2: Restart Printer and Network Devices

Sometimes, temporary glitches can cause connectivity issues. To resolve this, follow these steps:

a) Turn Off Printer: Power off your HP printer and unplug it from the power source. Wait for at least 30 seconds before plugging it back in.

b) Restart Router: Similarly, restart your WiFi router by unplugging it from the power source, waiting for 30 seconds, and then plugging it back in. Allow the router to fully reboot before proceeding.

c) Power On Printer: Once the router is up and running, turn on your HP printer. It will automatically search for available WiFi networks.

Step 3: Check WiFi Settings on Printer

Ensure that your printer is attempting to connect to the correct WiFi network:

a) On your printer's control panel, navigate to the "Settings" or "Setup" menu.

b) Look for "Network" or "Wireless" settings and select "Wireless Setup Wizard."

c) Choose your WiFi network from the list and enter the correct WiFi password when prompted.

d) Confirm the connection, and your printer should now be connected to the WiFi network.

Step 4: Update Printer Firmware and Software

Outdated firmware or printer drivers can lead to compatibility issues. To update your printer's software, follow these steps:

a) Visit the official HP website and navigate to the "Support" or "Drivers" section.

b) Enter your printer's model number and operating system to find the latest firmware and drivers.

c) Download and install the updates following the provided instructions.

Step 5: Reset Printer Settings (Advanced)

If the issue persists, you can perform a factory reset on your HP printer to restore it to its default settings:

a) Access your printer's control panel and navigate to "Settings."

b) Look for "Restore Defaults" or "Factory Reset" options.

c) Confirm the reset, and your printer will restart with default settings.

Important Note: Performing a factory reset will erase any custom configurations, including WiFi settings, so be prepared to set them up again.

Conclusion:

Troubleshooting an hp printer won't connect to wifi network can be a straightforward process if you follow the steps outlined in this guide. By verifying basic connections, restarting devices, checking WiFi settings, updating firmware and drivers, and, if necessary, performing a factory reset, you should be able to resolve the issue and get your HP printer back online. Remember to double-check your WiFi network's stability and security settings to ensure smooth and uninterrupted printing in the future. Happy printing!