Get A Guide About How to Resolve brother printer is offline on mac Issue

Posted on 28 July, 2023 by RayGYoung

If your Brother printer is showing as offline on your Mac, there are several troubleshooting steps you can follow to try and resolve the issue:

  1. Check the Printer Connection: Ensure that the printer is properly connected to your Mac and turned on. If it's a wired connection, check the USB cable or network connection. To know more about brother printer is offline on mac. For wireless printers, check the Wi-Fi or Ethernet connection.

  2. Restart the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This simple step can often fix temporary communication issues.

  3. Restart your Mac: Sometimes, a simple system restart can help refresh the connections and resolve minor glitches.

  4. Check Printer Queue: Make sure there are no stuck print jobs in the printer queue. To do this:

    • Go to "System Preferences" on your Mac.
    • Click on "Printers & Scanners" or "Print & Fax."
    • Select your Brother printer from the left sidebar.
    • If there are any print jobs in the queue, remove them by clicking the "X" next to each job.
  5. Verify Printer Status: Check the printer's LCD or control panel to ensure it's not displaying any errors or notifications that may be causing the offline status.

  6. Reset Printing System: If the issue persists, you can try resetting the printing system on your Mac. Keep in mind that this will remove all printers and scanners from your list, so you'll need to set them up again.

    • Go to "System Preferences" > "Printers & Scanners."
    • Right-click (or Control-click) on the list of printers on the left sidebar.
    • Choose "Reset printing system" from the context menu and confirm the action.
  7. Reinstall Printer Drivers: Visit the Brother website and download the latest drivers for your printer model. Install the drivers on your Mac and try adding the printer again.

  8. Check Firewall/Antivirus: Ensure that your Mac's firewall or any antivirus software is not blocking the printer's communication.

  9. Use Bonjour: When adding the printer, use Bonjour, if available, as it can automatically discover and configure the printer on your network.

  10. Update macOS: Check if there are any macOS updates available and install them. Sometimes, system updates can include printer compatibility improvements.

  11. Contact Brother Support: If none of the above steps work, reach out to Brother's customer support for further assistance.

By following these steps, you should be able to troubleshoot and resolve the "Brother printer offline" issue on your Mac.

To set up your Brother printer on a Wi-Fi network, follow these steps:

  1. Prepare the Printer:

    • Make sure your Brother printer is plugged in and turned on.
    • Check that it has paper and ink or toner cartridges installed.
  2. Connect to Wi-Fi:

    • On your Brother printer, navigate to the "Menu" or "Settings" option using the control panel.
    • Look for "Network," "WLAN," or "Wireless" settings, and select "Setup Wizard" or "Network Setup."
    • The printer will search for available Wi-Fi networks. Choose your Wi-Fi network from the list.
  3. Enter Wi-Fi Credentials:

    • If your Wi-Fi network is secured with a password, you'll be prompted to enter it. Use the printer's control panel to input the password using the keypad, and confirm the entry.
  4. Connection Confirmation:

    • Once the printer successfully connects to the Wi-Fi network, it will display a message confirming the connection.
  5. Print a Test Page:

    • It's a good idea to print a test page to verify that the printer is working correctly over the Wi-Fi network.
  6. Install Drivers (if necessary):

    • If your computer doesn't have the necessary printer drivers installed, you may need to download and install them from the Brother website. Newer operating systems often have built-in drivers, but it's still a good idea to check for updates.
  7. Add Printer to Computer:

    • On your computer, go to "Control Panel" (Windows) or "System Preferences" (macOS).
    • Look for "Printers & Scanners" (Windows) or "Printers & Fax" (macOS).
    • Click on "Add a printer" or the "+" button to add your Brother printer. To know more about brother printer wifi setup.
    • Your computer should detect the printer on the Wi-Fi network, and you can select it to complete the setup.

Conclusion: Once you've completed these steps, your Brother printer should be connected to your Wi-Fi network and ready to print wirelessly from any device connected to the same network. If you encounter any issues during setup, refer to the printer's manual or visit Brother's official support website for troubleshooting assistance.

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