How To Fix Hp Printer Is Offline Windows 11?

Posted on 19 June, 2023 by Steven Hagerty

Windows 11, the latest operating system from Microsoft, offers an upgraded user experience with new features and enhanced performance. However, like any other technology, it can sometimes encounter issues, such as the “Hp Printer Is Offline Windows 11” error. If you're facing this problem while using an HP printer on Windows 11, don't worry! In this post, we will provide you with a step-by-step troubleshooting guide to resolve the HP Printer Offline issue on Windows 11 and get your printer back online. Let's get started!

Step 1: Check Printer Connections

• Ensure your HP printer is connected correctly to your computer via a USB cable or network connection (Wi-Fi or Ethernet).

• Verify that the cables are securely plugged in and there are no loose connections.

Step 2: Restart Printer and Computer

• Turn off your HP printer and disconnect the power cable from the printer.

• Shut down your computer and wait for a few minutes.

• Reconnect the power cable to the printer and turn it on.

• Start your computer and let it boot up.

Step 3: Set Printer as Default

• Press the Windows key + I to open the Windows Settings menu.

• Select "Devices" from the options.

• In the left sidebar, choose "Printers & scanners."

• Locate your HP printer in the list of installed printers.

• If it is not set as the default printer, click on it and select "Set as default."

Step 4: Clear Print Queue

• Press the Windows key + R to open the Run dialog box.

• Type "services msc" and hit Enter to open the Services window.

• Scroll down and find the "Print Spooler" service.

• Right-click on "Print Spooler" and select "Stop" from the context menu.

• Minimize the Services window and open File Explorer.

• Navigate to the following location: C:\Windows\System32\spool\PRINTERS

• Delete all the files in the PRINTERS folder.

• Return to the Services window, right-click "Print Spooler," and select "Start."

Step 5: Update the Printer Driver

• Open the Windows Settings menu by pressing the Windows key + I.

• Click on "Windows Update" in the left sidebar.

• Select "Check for updates" to scan for available updates.

• If any updates are available for your printer driver, download and install them.

• Alternatively, you can visit the official HP website and search for your printer model's drivers.

• Download the latest driver compatible with Windows 11 and install it.

Step 6: Disable Use Printer Offline Setting

• Open the Windows Settings menu by pressing the Windows key + I.

• Click on "Devices" and then select "Printers & Scanners."

• Locate your HP printer in the list and click on it.

• Click on "Open queue" to access the print queue window.

• From the menu bar, click on "Printer" and uncheck the "Use Printer Offline" option if it is enabled.

Conclusion

Experiencing a “Hp Printer Offline Fix Mac” issue on Windows 11 can be frustrating. Still, with the troubleshooting steps mentioned above, you can resolve the problem and get your printer back online. Start by checking the printer connections, restarting both the printer and computer and setting the printer as the default device. Clearing the print queue, updating the printer driver, and disabling the "Use Printer Offline".