HP Printer Won't Connect to Wi-Fi Network: Troubleshooting Steps

Posted on 9 June, 2023 by gau

Your HP printer refuses to connect to your Wi-Fi network, it can hinder your printing tasks and cause frustration. However, by following a series of troubleshooting steps, you can usually resolve the issue and establish a successful Wi-Fi connection. In this article, we will guide you through the process of troubleshooting an hp printer not connecting to wifi router.

Step 1: Check Wi-Fi Connection and Signal

Ensure that your Wi-Fi network is functioning properly and that other devices can connect to it. Check if other devices are able to access the internet via the same network. Also, verify that your printer is within the range of the Wi-Fi signal and that there are no physical obstructions interfering with the connection.

Step 2: Restart Printer and Wi-Fi Router

Restarting both your HP printer and the Wi-Fi router can often resolve connectivity issues. Begin by turning off your printer and disconnecting its power cord. Then, unplug the power cable from your Wi-Fi router. Wait for approximately 30 seconds before reconnecting the power to both devices. Allow them to boot up fully before proceeding.

Step 3: Verify Wi-Fi Credentials

Double-check the Wi-Fi network name (SSID) and password you entered on the printer. Access the printer's control panel or settings menu to review and confirm the information. If you suspect an incorrect password, make sure to enter the accurate Wi-Fi password for your network.

Step 4: Restart Computer and Printer

In some cases, a simple restart of your computer and printer can resolve connectivity issues. Restart your computer, allowing it to fully boot up. Afterward, turn on your HP printer and allow it to complete its startup process.

Step 5: Update Printer Firmware and Software

Outdated printer firmware and software can sometimes hinder Wi-Fi connectivity. Visit the official HP website and search for your printer model. Look for any available firmware or software updates specifically related to Wi-Fi connectivity. Download and install the updates following the provided instructions, and then restart your printer.

Step 6: Run HP Print and Scan Doctor

HP provides a diagnostic tool called "HP Print and Scan Doctor" that can help identify and resolve printer connection issues. Download and install this tool from the official HP website. Launch the program and follow the on-screen instructions to detect and fix any Wi-Fi connection problems with your printer.

Step 7: Perform a Network Settings Reset

If the previous steps haven't resolved the issue, you can try resetting the network settings on your printer. Access the printer's control panel or settings menu and navigate to the network settings. Look for an option to reset the network settings or restore the printer to default network settings. Confirm the reset and allow the printer to restart.

Step 8: Contact HP Support

If you have followed all the troubleshooting steps and your HP printer still won't connect to the Wi-Fi network, it is advisable to contact HP support for further assistance. Their technical experts can provide specialized guidance and troubleshoot the issue based on your specific printer model and network configuration.

Conclusion:

By following these step-by-step troubleshooting instructions, you should be able to resolve the issue of your HP printer not connecting to your Wi-Fi network. Begin by checking the Wi-Fi connection and signal strength, and then restart both the hp printer won't connect to wifi network. Verify the Wi-Fi credentials and update the printer's firmware and software. Run the HP Print and Scan Doctor tool and perform a network settings reset if necessary. If all else fails, contacting HP support will allow you to receive expert guidance in resolving the issue.