MS-720: Microsoft Teams Voice Engineer

Posted on 23 April, 2023 by Micheal Alexander

In this course, students will learn how to use Microsoft Teams to plan, design, configure, maintain, and troubleshoot an integrated communications solution in an organization. The course will cover Teams Phone functionality with Calling Plans, Direct Routing, and Carrier Connect, as well as Teams devices, audio and video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common voice and telephony problems. MS-720: Microsoft Teams Voice Engineer

The Microsoft Teams Voice Engineer plans, designs, configures, maintains, and troubleshoots an integrated communications solution in an organization. Must be able to translate business requirements into technical architecture and designs for communication solutions. The Microsoft Teams Voice Engineer is familiar with telecommunication technologies and has experience in Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity using Direct Routing, Carrier Connect, and Teams Calling Plans. Microsoft Teams Voice Engineer manages certified Teams devices, audio and video conferencing, and voice migration. Collaborate with phone providers and third-party providers to enable advanced voice features in Microsoft Teams. The Microsoft Teams Voice Engineer also works with administrators of other workloads, such as network, identity, licensing, security, and compliance. To earn the Microsoft Teams Voice Engineer certification, candidates must pass the MS-700: Managing Microsoft Teams exam, in addition to the MS-720 exam. Docker Avanzado

Module 1: Planning and configuring Phone Teams

After completing this module, students will be able to plan and configure Teams Phone (including calling plans, direct routing, auto attendants, call queues, and operator connections), as well as extend Teams Phone with other services.

lessons

Teams Phone Planning

Planning and optimizing the network performance of Teams Phone

Migrating voice services from Skype for Business Server to Teams

Teams Phone Settings

Configuring auto attendants and call queues

Direct Routing Configuration and Implementation

Extension of Teams Telephone with other services

Lab: Preparing the lab environment

Lab environment setup

Permission Assignment

License validation and management

PowerShell setup for Microsoft Teams management

Lab : Setting up the environment for Phone Teams

Assessing network requirements with Network Planning

Using the Teams network assessment tool

Configuring a basic network topology for dynamic emergency calls

Voice policy settings

Preparing users for calls

Configuring Audio Conferencing Options

Configuring call queues and auto attendants

Lab : Extend the Teams Voice environment to use direct routing

Session Border Controller Configuration

Direct Routing Configuration

After completing this module, students will be able to do the following:

Planning and configuring Microsoft Teams Phone

Planning and optimizing the network performance of Teams Phone

Direct Routing Configuration and Implementation

Module 2: Teams Phone Management

In this module, students will learn how to set up Teams Phone users and devices, as well as troubleshoot Teams Phone voice issues.

lessons

Configuration and administration of voice users

Teams device setup, deployment, and management

Monitoring and troubleshooting Teams Phone

Lab : Managing the Teams Phone environment

voice user management

Teams device management

Monitoring and troubleshooting Teams Phone

After completing this module, students will be able to do the following:

Manage voice users

Set up, deploy, and manage Teams devices

Monitoring and troubleshooting Teams Phone

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