How to Resolve canon printer is offline windows 10 Issue

Posted on 10 January, 2024 by RayGYoung

If your Canon printer is showing as offline, to  know more about canon printer is offline windows 10. here are several steps you can take to try and resolve the issue:

1. Check Connection: Ensure that the printer is properly connected to your computer or network. If it's a wired connection, ensure the USB cable is securely connected. If it's a wireless connection, check the Wi-Fi or Ethernet connection.

2. Restart Devices: Try restarting both your computer and your Canon printer. Sometimes, this can re-establish the connection and resolve the offline status.

3. Printer Settings Check:

   • Go to "Control Panel" > "Devices and Printers" (on Windows) or "System Preferences" > "Printers & Scanners" (on Mac).
   • Right-click on your Canon printer and select "See what's printing" (on Windows) or click on the Canon printer and select "Open Print Queue" (on Mac).
   • If there are any pending print jobs, cancel or delete them.
   • Ensure the printer is set as the default printer.

4. Restart Print Spooler (Windows):

   • Open the "Run" dialog by pressing the Windows key + R.
   • Type services.msc and press Enter.
   • Locate "Print Spooler," right-click it, and select "Restart."

5. Check Printer Status (Mac):

   • Open "System Preferences" > "Printers & Scanners."
   • Select your Canon printer. If it shows an alert symbol or is listed as "Offline," click on it and choose "Reset printing system." Re-add the printer afterward.

6. Update or Reinstall Printer Drivers:

   • Visit the Canon support website, search for your printer model, and download the latest drivers for your operating system.
   • Install the updated drivers and follow the setup instructions.

7. Check Firewall/Antivirus Settings: Sometimes, security software can block the connection to the printer. Temporarily disable the firewall or adjust its settings to allow the printer connection.

8. Reset Network Settings on Printer:

   • Access your printer's settings menu or refer to the manual to reset network settings.
   • Set up the Wi-Fi or Ethernet connection again.

9. Physical Checks: Ensure there are no paper jams, ink/toner issues, or other physical problems that might be causing the offline status.

10. Contact Support: If none of the above steps resolve the issue, consider reaching out to Canon customer support for further assistance. They may provide specific troubleshooting steps for your printer model. To know more about canon printer says offline mac.

Remember to perform these steps systematically, starting from the basic checks and moving towards more advanced troubleshooting if the issue persists.