Troubleshooting Woes: Brother Printer Connected but Not Printing – Unraveling the Mystery in Steps

Posted on 30 December, 2023 by neets singh

While the convenience of modern printers is undeniable, encountering the issue of a connected brother printer not printing black color correctly. In this comprehensive guide, we'll unravel the mystery behind the common problem of a Brother printer connected but not printing. Follow these step-by-step troubleshooting measures to revive your printing experience and get your Brother printer back on track.

Step 1: Verify Printer Connection Start by confirming the physical connection between your computer and the Brother printer. Check the USB or network cable to ensure it is securely plugged into both the printer and your computer. If using a wireless connection, make sure your printer is within the range of the Wi-Fi signal.

Step 2: Check Printer Status Inspect your Brother printer for any error messages or blinking lights on the control panel. Common issues like low ink levels, paper jams, or other errors can halt printing. Resolve any identified problems, replace empty cartridges, and ensure there is sufficient paper in the tray.

Step 3: Restart Your Printer and Computer A classic troubleshooting step is to restart both your Brother printer and your computer. Turn off the printer, disconnect it from the power source, and wait for about 30 seconds. Simultaneously, restart your computer. Reconnect the printer and check if the issue persists.

Step 4: Clear Print Queue Stalled print jobs in the print queue can be a culprit. Open the print queue on your computer, cancel any pending print jobs, and clear the queue. This ensures that there are no conflicting or stuck print commands.

Step 5: Set Brother Printer as Default Confirm that your Brother printer is set as the default printer on your computer. Navigate to "Devices and Printers" on Windows or "Printers & Scanners" on Mac, right-click on your Brother printer, and select "Set as Default Printer." This ensures that print jobs are directed to the correct device.

Step 6: Update Printer Drivers Outdated or corrupted printer drivers can lead to printing issues. Visit the official Brother website and download the latest drivers for your printer model. Install the updated drivers following the provided instructions to ensure compatibility with your computer's operating system.

Step 7: Reinstall Brother Printer If the problem persists, consider reinstalling your Brother printer. Remove the printer from the list of installed devices on your computer, restart your system, and then add the printer again. Follow the on-screen prompts to install the printer with the latest drivers.

Conclusion: By systematically addressing each step in this troubleshooting guide, you should be well on your way to resolving the issue of your brother printer connected but not printing. Patience and attention to detail are key throughout this process. Once resolved, you can resume your printing tasks with confidence, knowing that your Brother printer is back to delivering reliable and efficient prints.