Get A Guide About How to Resolve brother printer says offline Issue

Posted on 29 November, 2023 by RayGYoung

When your Brother printer displays an "offline" status, it generally means that the printer is not communicating with your computer or network. To know more about brother printer says offline. Here are some troubleshooting steps you can follow to try and resolve this issue:

1. Check the printer's physical connections: Ensure that the printer is properly connected to the power source and turned on. Check all the cables connecting the printer to your computer or network router. If it's a wireless printer, ensure that it's connected to the correct Wi-Fi network.

2. Restart your printer: Turn off your Brother printer, wait for about 30 seconds, and then turn it back on. This can often resolve temporary communication issues.

3. Check the printer's status on your computer:

   • For Windows: Go to Control Panel > Devices and Printers. Right-click on your Brother printer and check if it's set as the default printer. If it shows as offline, right-click and select "Use Printer Online".
   • For Mac: Go to System Preferences > Printers & Scanners. Check if the printer is listed and set as the default. If it's offline, click on it and select "Open Print Queue" and then click "Resume" to bring it online.

4. Verify the connection and network settings:

   • For wired connection: Ensure the Ethernet cable connecting the printer to the router/computer is secure and functional.
   • For wireless connection: Check the printer's wireless settings, and make sure it's connected to the correct Wi-Fi network. Reconnect it if necessary.

5. Update or reinstall printer drivers: Outdated or corrupted printer drivers can cause communication issues. Visit the Brother website, download the latest drivers for your specific printer model, and reinstall them on your computer.

6. Restart your computer and router: Sometimes, restarting both your computer and the router can resolve communication problems between the devices and the printer.

7. Check for any error messages on the printer's display panel: If there are any specific error messages or warnings on the printer's display, refer to the printer manual or Brother's support documentation to troubleshoot further.

8. Reset the printer: As a last resort, you might consider resetting the printer to its factory settings. This should only be done if all other troubleshooting steps have failed and after consulting the printer manual for instructions on how to perform a reset. To know more about brother printer offline on mac.

If after trying these steps the printer remains offline, you might want to reach out to Brother's customer support for further assistance. They can provide specific guidance tailored to your printer model and the nature of the problem you're encountering.